inazumaTerms of Use

We at inazuma operate a gaming and sportsbook platform that allows members to engage with esports, football, live-dealer tables, and slot games. Our terms of use set out the conditions under which we provide these services, your responsibilities as a member, and how we handle disputes and account management.

When you join inazuma, you agree to these terms. We enforce them consistently across our platform to protect our members, maintain fair play, and comply with local regulations. This document explains what we do, what we expect from you, and how we resolve disagreements if they arise.

Services on inazuma are available only where local law permits. You are responsible for confirming that your access and use comply with the laws of your jurisdiction. We do not offer our services in jurisdictions where online gaming is prohibited.

Our inazuma Account and Membership Terms

To join inazuma, you must be at least 18 years old and provide accurate personal information during registration. We require your name, email, phone number, and date of birth. You are responsible for keeping your login credentials secure — if someone else accesses your inazuma account without your permission, inform us immediately so we can freeze the account and investigate.

Our inazuma verification process requires you to submit a valid Indonesian identity document (KTP or passport). We use this information to confirm your identity and eligibility under anti-money-laundering regulations. Verification typically completes within a few hours. Once verified, you can deposit funds and access all inazuma markets — football, esports, live casino, and slot games.

We reserve the right to suspend or close your inazuma account if you breach these terms, engage in fraud, or violate applicable law. If we close your account, we will refund any remaining balance minus any amounts owed to inazuma. Account closure is permanent; you cannot reopen the same account.

Deposits, Withdrawals, and Our inazuma Payment Policy

inazuma accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly for e-wallets and typically within a few hours for bank transfers, depending on your bank's processing time. We do not add fees to deposits, but your bank or payment provider may charge you directly.

Withdrawal requests on inazuma are subject to verification. We may ask you to confirm your identity or provide proof of the source of funds before releasing large withdrawals. This is part of our standard anti-money-laundering practice. Withdrawals are processed to the same payment method you used to deposit, and processing times vary depending on your bank or e-wallet provider. We do not guarantee specific withdrawal timelines due to factors beyond inazuma's control.

If you initiate a withdrawal and then change your mind, contact our inazuma support team immediately. We may be able to cancel it before processing. Once a withdrawal leaves inazuma's system, we cannot retrieve it — if funds are lost due to incorrect payment details you provided, inazuma is not liable.

Deposit hold

On inazuma, your deposit is credited to your account immediately. You can place selections or access games right away. No hold period applies.

Minimum withdrawal amount

inazuma sets a minimum withdrawal threshold (displayed on your withdrawal page). Amounts below this threshold cannot be withdrawn but remain in your account for play.

Bonus playthrough

On inazuma, promotional credits carry a playthrough requirement. You must wager the bonus amount times a specified multiplier on eligible games before winnings funded by the bonus can be withdrawn.

Cashback credit

Weekly cashback on inazuma is not a bonus — it is account credit with no playthrough requirement. You can withdraw it or use it to place new selections immediately.

Market Settlement, Disputes, and Our inazuma Commitments

We at inazuma settle all markets within 24 hours of official outcome confirmation. For football matches like Liga 1, Piala AFF, and Champions League, we use official league sources. For esports (Mobile Legends, Free Fire, PUBG Mobile), we verify tournament results through official broadcasters. For live casino, results are determined by the live dealer's actions and recorded automatically on our platform.

If you believe a market was settled incorrectly on inazuma, contact our support team with details. Provide the match or game ID, your selection, and the inazuma settlement you dispute. Our team will review the official source and our settlement log, then contact you within a reasonable timeframe with a decision. If we made an error, we will correct your account and issue the missing payout.

Players in Jakarta, Surabaya, Bandung, Medan, and Semarang can contact our inazuma support team in English or local language. We are available to clarify market rules, explain settlement decisions, and help resolve account questions. Response times vary depending on volume, but we prioritize urgent disputes and payment issues.

Our inazuma Data and Privacy Commitment

inazuma protects your personal data using industry-standard encryption and secure servers. We collect your name, contact details, identity document, and payment information to verify your account and process transactions. We do not sell your data to third parties. We may share information with payment providers and regulatory authorities if required by law.

You can request a copy of your personal data on inazuma or ask us to delete non-essential information. Contact our support team with your request. We will respond within a reasonable timeframe, subject to legal retention requirements.

Our full privacy policy is available on the inazuma website and covers data handling in detail. These terms and our privacy policy together govern your use of inazuma. If there is a conflict, our privacy policy takes precedence on data matters.